Live, ending, upcoming.

1. ◆01

   Unlock during the window

   Scan the QR, follow a link, complete the task, or be in the right place at the right time — depending on the drop type.

2. ◐02

   Card lands in your Passport

   Immediately. Open the ClapSnap app or your Passport on the web — the card is yours, digital and tradeable straight away.

3. ✦03

   Print or have it shipped

   Print at any ClapSnap point with a voucher (under 30 seconds), or order Posti letter delivery — 2–5 days within Finland, 3–14 days across the EU.

• What if I miss the drop window?+

  Most cards return in later drops, but some — like One Day Only or Founder editions — close permanently. Subscribers get an early-access window before public drops.

• Can I save a drop for later?+

  Tap "Remind me" on any drop card. You'll get a push notification 30 minutes before it opens, plus another at the halfway point.

• How do I receive the physical card?+

  After unlock the card sits in your Passport as digital. From there you choose: mint at any ClapSnap print point using a mint voucher (under 30 seconds), or order delivery by Posti letter (2–5 days within Finland, 3–14 days across EU).

• What does minting cost?+

  1 mint voucher = 1 official physical copy. Vouchers are €2.00 single, €9.00 for a 5-pack (€1.80 each), €15.00 for a 10-pack (€1.50 each), or included with the Collector Club subscription — €4.90/month for 5 vouchers (~€0.98 each) plus early drops.

• Can I get cards if I don't live in Helsinki?+

  Yes. Most hunt cards have mail delivery enabled — order from your Passport once unlocked. Random packs ship within EU. App-required scans need physical proximity to the product (eg. Iittala in-store).

• What's the difference between Hunt, Pack, Reward and Scan?+

  Hunt = time-bound event (QR / geo / social). Pack = open a random pack and receive several cards. Reward = unlocked by completing a task (e.g. collect 10 cards). Scan = scan a product package + watch the brand story.

Still stuck? Contact support →